Big Changes: Microsoft Online Services – Who wins?

July 17, 2008

Onsite Computer feels it is easy to understand Microsoft’s metamorphic change from the software ownership model to the online software services rental model.  As a student of the Austrian school of economics, Onsite believes competition in a free, capitalistic society is a wonderful thing for consumers.  Additionally, businesses who embrace change, adapt, and compete in the marketplace have the greatest chance of survival and success. 

Based on a plethora of marketing research, and a gargantuan competitive push from Google and others offering online services, Microsoft is investing significant capital in data centers to support their new online services portfolio in the cloud

Microsoft Online Services provide software delivered as a hosted service directly from Microsoft data centers, managed by Microsoft staff and with a guaranteed 99.9 percent Service Level Agreement.  These standardized solutions are designed so that partners can rapidly deploy services to their customers at a low, up-front investment with predictable, recurring costs.

The all-new Business Productivity Online Suite provides streamlined communications, simplified
management, and business-class reliability and security.  The individual services in the suite can be
purchased separately or as part of a suite on a monthly subscription basis. The customer can order this service for as little as five seats at a time.

Although some Microsoft partners lament Microsoft’s change to the software rental model, Onsite believes the new model makes sense for Microsoft and is good for consumers.  In the past Onsite generated significant revenue from the sale, installation, configuration, administration and repair of Exchange servers.  However Onsite believes Exchange online services are a cost-effective alternative to in-house Exchange servers and consumers will benefit from Microsoft’s new offering. 

Onsite knows from past experience if we provide the client with cost effective and efficient alternatives to present processes, ceteras parabus, the client will realize the benefits and tell others.  Word-of-mouth referrals are virtually the best source of new business and increased revenue.  Onsite welcomes the change to online services and will continue this discussion as we develop additional experience with Microsoft’s online offerings.  Stay tuned!

If you’re searching for New Orleans computer service or repair of your Microsoft based system or network, then call the Microsoft specialists at 504-469-6991. Onsite Computer Services, Inc. in New Orleans

You may also be interested in Onsite Computer’s Blog.

This New Orleans On-Site Computer Service post was provided by Eli Lucas. Eli can be reached at eli@onsitenola.com. Onsite Computer serves the Microsoft computing needs of small businesses throughout the Greater New Orleans area including Uptown, Lakeview, Broadmoor, Mid-City, Metairie, Jefferson, Kenner, Westbank, French Quarter, and the Warehouse District. Please visit our website for New Orleans Computer Service.

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One Response to “Big Changes: Microsoft Online Services – Who wins?”


  1. Even though online computer services may be very popular and cheap, i think providing on-site computer support service is best value for the customer simply because they get a personalised support services that is usually solved in most of the time within a couple of hours, the customer ends up satisfied after spending a lots of time trying to solve a problem.


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