Microsoft Updates and Malware / Virus Activity – an Onsite Encounter

July 3, 2008

An Onsite Computer client recently called for service as two of his XP PCs experienced ‘pop-ups’ and the activity increased until productive use of his Microsoft network was prevented. Upon examination of the PCs we discovered the Automatic Update service was disabled and all attempts start the service resulted in error 1058. Following a Google search we identified the source of the problems: the PCs were infected with the Vundo trojan, and Vundo prevented the update service from starting.

After using a Symantec utility to remove Vundo and restarting the Automatic Update service, we updated the systems. Each of the systems required several updates, including browser updates for Firefox. When informed of the missing required updates, the client acknowledged receiving an update notice; however the client admitted he ignored the update warnings.

The importance of updating a PC cannot be overstated. New forms of malware and viruses are continually created and unleashed upon unaware users. For PCs with Internet Explorer, the Microsoft update on the second Tuesday of each month along with periodic anti-virus updates are mandatory. For PCs with other web browsers (i.e. Firefox, Opera, Safari), the browser update, the Microsoft update, and the anti-virus update are mandatory.

In order to avoid system problems, ALWAYS update your PCs. Virus and malware activity can cause significant damage to PCs, networks, and their data. Is your system manifesting strange behavior like unsolicited pop-ups or free offers for virus scans?  Your problem could be an out-dated system.

If you’re searching for New Orleans computer service or repair of your Microsoft based system or network, then call the Microsoft specialists at 504-469-6991. Onsite Computer Services, Inc. in New Orleans

You may also be interested in Onsite Computer’s Blog.

This New Orleans On-Site Computer Service post was provided by Eli Lucas. Eli can be reached at Onsite Computer serves the Microsoft computing needs of small businesses throughout the Greater New Orleans area including Uptown, Lakeview, Broadmoor, Mid-City, Metairie, Jefferson, Kenner, Westbank, French Quarter, and the Warehouse District. Please visit our website for New Orleans Computer Service.


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